Terms of Service
Last updated: 7/13/2026
1. Acceptance of Terms
By accessing and using SkillHub, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using this service.
2. User Accounts
- You must be at least 18 years old to create an account
- You are responsible for maintaining the confidentiality of your account credentials
- You are responsible for all activities that occur under your account
- You must provide accurate and complete information during registration
- You must notify us immediately of any unauthorized use of your account
3. Artisan Responsibilities
- Provide accurate information about skills, experience, and qualifications
- Complete projects in a professional and timely manner
- Maintain appropriate insurance coverage as required
- Communicate clearly and professionally with customers
- Adhere to all applicable laws and regulations
- Accept payments only through the SkillHub platform
4. Customer Responsibilities
- Provide accurate project descriptions and requirements
- Make payments as agreed upon with the artisan
- Communicate respectfully and professionally with artisans
- Provide honest reviews and feedback
- Not attempt to circumvent the platform for direct payments
5. Payments and Fees
- SkillHub charges a service fee on all transactions processed through the platform
- Service fees are clearly displayed before payment confirmation
- Refunds are handled according to our refund policy
- All payments are processed through secure payment gateways
- Artisans receive payments after the platform fee is deducted
6. Prohibited Activities
Users are prohibited from:
- Using the platform for illegal activities
- Impersonating any person or entity
- Providing false or misleading information
- Harassing, abusing, or threatening other users
- Attempting to gain unauthorized access to the platform
- Interfering with the operation of the platform
- Circumventing payment processing to avoid fees
7. Intellectual Property
All content on SkillHub, including text, graphics, logos, images, and software, is the property of SkillHub or its content suppliers and is protected by intellectual property laws. Users retain ownership of their original content but grant SkillHub a license to use it for platform operations.
8. Dispute Resolution
- Disputes between users should first be resolved through direct communication
- SkillHub provides a dispute resolution service to assist with unresolved conflicts
- Decisions made by SkillHub in dispute resolution are final and binding
- Users agree to cooperate fully in any dispute resolution process
9. Limitation of Liability
SkillHub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our platform. Our total liability shall not exceed the amount paid by the user for the service in question.
10. Termination
SkillHub reserves the right to terminate or suspend user accounts at any time for violation of these terms or for any other reason at our sole discretion. Users may also terminate their accounts at any time through their account settings.
11. Privacy Policy
Your use of SkillHub is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. Please review our Privacy Policy carefully.
12. Changes to Terms
SkillHub reserves the right to modify these terms at any time. Continued use of the platform after changes constitutes acceptance of the new terms. Users will be notified of significant changes via email or platform notification.
13. Contact Information
For questions about these Terms of Service, please contact us through our contact page or email us at support@skillhub.com